Frequently Asked Questions
Can I talk to someone if I have questions?
Yes! Via email. We're busy hustling hard to build and ship your parts in the shop so email is always best. Expect a response within 90 minutes during regular business hours.
I live outside of the United States, do you ship internationally?
Yes. Please contact us by email for a quote.
How do I know if the parts I want are in stock?
98% of all TMR Customs manufactured products are in stock at all times. If your order contains an item that is not in stock we will contact you via email within 24 hours or 1 business day if placed on a weekend.
After I place my order, how long before it ships?
Orders typically ship within 24 hours or 1 business day if placed on a weekend.
Will I receive tracking info?
Yes. You will receive a copy of the tracking information via email.
I didn't receive an email with the tracking info, how can I get it?
Send an email to support@tmrcustoms.com with your first name, last name, phone # and full address.
Do you offer a Dealer/Wholesale program?
Yes. Please email us at support@tmrcustoms.com for more details.
Are you hiring?
Yes, we always have room for the right candidate! If you think you have what it takes to be a part of our team please send your resume via support@tmrcustoms.com